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1. The Customer Care and Contact Center Handbook
by Garry Schultz
  
2. The 7 Lively Sins: How to Enjoy Your Life, Dammit
by Karen Salmansohn
  
3. World Religions
by Michael Keene
  
4. The Agenda: What Every Business Must Do to Dominate the Decade
by Michael Hammer
  
5. Heroic Leadership: Best Practices from a 450-Year-Old Company That Changed the World
by Chris Lowney
  
6. God Is My Ceo: Following God's Principles in a Bottom-Line World
by Larry S. Julian
  
7. Why Service Stinks...and Exactly What to Do About It!
by T. Scott Gross
  
8. Think!
by Tina Catling
  
9. Execution: The Discipline of Getting Things Done
by Larry Bossidy
  
10. The 48 Laws of Power
by Robert Greene
  
11. Managing Customers as Investments: The Strategic Value of Customers in the Long Run
by Sunil Gupta
  
12. A Whole New Mind: Why Right-Brainers Will Rule the Future
by Daniel Pink
  
13. Devastating Society: The Neo-Conservative Assault on Democracy and Justice  
14. Blink: The Power of Thinking Without Thinking
by Malcolm Gladwell
  
15. The Paradox of Choice: Why More Is Less
by Barry Schwartz
  
16.
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 Honk! If You're Malaysian
by Lydia Teh
  
17. The Female Brain
by Louann Md Brizendine
  
18.
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 Bali 2day
by Jean Couteau et al.
  
19. The Mind Gym
by Mind Gym
  
20. Live in a Better Way: Reflections on Truth, Love, and Happiness
by Dalai Lama
  
21.
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 Tim O'Brien's The Things They Carried (Bloom's Guides)  
22. Talk to the Hand: The Utter Bloody Rudeness of the World Today, or Six Good Reasons to Stay Home and Bolt the Door
by Lynne Truss
  
23. Life Lessons from Winnie-the-Pooh (Winnie the Pooh)
by Janette Marshall
  
24. The EQ Difference: A Powerful Plan for Putting Emotional Intelligence to Work
by Adele B. Lynn
  
25.
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 The Seven Myths of Customer Management: How to Be Customer-driven Without Being Customer-led
by John Abram
  
26.
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 Mind Watching
by Hans & Michael Eysenck
  
27. The 80/20 Principle: The Secret to Success by Achieving More with Less
by Richard Koch
  
28. Who Cut the Cheese? : A Cutting Edge Way of Surviving Change by Shifting the Blame
by Mason Brown
  
29. An Inconvenient Truth: The Crisis of Global Warming
by Al Gore
  
30.
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 THE ULTIMATE BOOK OF MIND MAPS
by T. BUZAN
  
31. Same Soul, Many Bodies
by Brian L. Weiss
  
32.
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 Jerusalem, Kesucian, Konflik dan Pengadilan Akhir
by Trias Kuncahyono
  
33. Outsmart!: How to Do What Your Competitors Can't
by Jim Champy
  
34. How Did I Get So Busy?: The 28-day Plan to Free Your Time, Reclaim Your Schedule, and Reconnect with What Matters Most
by Valorie Burton
  
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Created by tere616 on May 09, 2006.